When Things Don't Go to Plan


Yo yo yo! Reader,

Some weeks you feel unstoppable.

Other weeks feel like you're spending all your time reacting.

This was one of those weeks.

Trades didn't arrive when they were supposed to.

Collections got delayed.

Staff had family commitments.

A camera return turned into a difficult customer situation.

Rain made warehouse work harder than it needed to be.

Even simple plans seemed to require three backup plans.

A few years ago that would've completely thrown me.

Now?

It's just business.

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The Snapshot

This week looked chaotic from the outside, but underneath it was actually one of the most productive weeks we've had in a while.

We:

  • Finished the first month operating as a company.
  • Ran multiple successful eBay Live shows.
  • Continued setting up our new service area.
  • Signed off more consignment opportunities.
  • Prepared for almost 4,000 incoming items arriving next week.
  • Cleared significant warehouse space despite a few frustrating delays.

Not everything happened when it was supposed to...

...but everything kept moving.


Behind the Scenes

The biggest frustration this week wasn't sales.

It was people.

Not in a bad way...

Just schedules.

One vendor delayed an entire collection that we'd planned the whole day around.

Trades were running late.

Staff needed flexibility for family commitments.

Deliveries shifted.

Plans changed.

When you're running a business, your calendar rarely belongs entirely to you.

You learn pretty quickly that adaptability becomes part of the job description.


The Lesson

Progress Doesn't Require Perfect Days

One thing I realised this week...

I used to think productivity meant sticking to the plan.

Now I think productivity is simply asking:

"What's the best use of my next hour?"

Couldn't move one project?

Work on another.

Waiting on a delivery?

Prep next week's shows.

Customer issue pops up?

Handle it, then move on.

The businesses that survive aren't the ones that avoid problems.

They're the ones that keep moving despite them.


What I'm Thinking About

One comment this week made me laugh.

Someone suggested I needed to diversify more.

The funny part?

That's exactly what we've been doing.

Over the past 18 months we've gradually built:

  • eBay Live
  • Camera sales
  • E-waste services
  • Multiple consignment partnerships
  • Higher-value collectibles
  • New recurring service revenue

None of that happened overnight.

Diversification isn't waking up one morning and deciding to sell Pokémon cards.

It's intentionally building multiple income streams that complement each other over time.


Numbers Corner

Despite all the moving parts, the month finished incredibly strong.

Week highlights

  • Weekly revenue finished around $13.7k
  • Multiple Live shows generated over $6,000 combined
  • Another 180k+ 90-day total
  • Record month as the new company

Month one as a company

  • Revenue: ~$66-67k
  • Profit: ~$12-13k
  • Margin: 18-20%

Most importantly...

That profit includes paying myself, paying the team and absorbing the additional costs that come with running the company.

For month one...

I'll absolutely take that.


The Bigger Picture

This week reminded me of something.

Planning is important.

Systems are important.

Preparation matters.

But eventually...

Reality gets a vote.

The people who keep building aren't the ones whose plans never fail.

They're the ones who adjust, keep moving and don't waste energy wishing today looked different.

Sometimes progress looks exactly like you imagined.

Other times...

It looks like controlled chaos.


Question of the Week

What's one thing that didn't go to plan recently...

...that still moved you closer to where you want to be?

Sometimes the outcome matters more than whether the journey looked neat.


See ya next week!

Chris

Building a Business to Suit My Lifestyle

Hi! I'm a Chris

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